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INDUSTRY
Engineering & Inspection
 
CHALLENGE
QCI faced significant challenges managing hundreds of concurrent projects across multiple states, each with unique requirements.
 
RESULTS
Bridged the gap between the office and the field, improved operational efficiency, and supported company growth.

“I've been using cutting-edge programs for 30+ years as an inspector , and Pegasus is easily in the top three for intuitiveness. I was able to run the app and get to work in less than an hour, with zero training.”

Michael R. | Resident Project Representative

"Pegasus has directly contributed to the growth of QCI. The transparency of the platform allows our clients to view high quality work in real time, gaining our trust for future projects."

Mark Pace | Director of Business Development

250M+

Contract Value

x

ROI

300+

Projects

2M

Cost Savings

About QCI

Quality Control Inspection (QCI) delivers construction engineering and observation services to municipalities, state agencies, and private developers.

The firm’s 100+ staff manage more than 400 capital improvement projects each year, overseeing roughly $200 million in construction assets. For an organization the size and complexity of QCI, Pegasus is not a convenience but an operational necessity. The firm simultaneously administers hundreds of projects across multiple states, each subject to their unique requirements.

The Challenge

QCI faced significant challenges managing hundreds of concurrent projects across multiple states, each with unique requirements.


Previous manual processes were time-consuming and prone to errors

Multiple data entry points created inconsistencies and reliability issues

Disconnect between site operations and management oversight

Complex regulatory requirements varying by state and project type

Need for real time tracking and reporting capabilities

 

The Solution

Because Pegasus consolidates every stream of data into a single platform that is accessible in real time, it gives QCI the speed, accuracy, and transparency required to manage $200 million in annual construction assets while maintaining the quality and accountability on which the firm’s reputation was built.

  • Provides real-time accessibility: Immediate access to project data from any location, enabling quick decision making
  • Automates manual processes: Streamlined workflows for routine tasks like pay estimates and quantity tracking
  • Offers user-friendly interface: Intuitive design requiring minimal training for field and office staff
  • Maintains detailed documentation and image records: Comprehensive digital archive of project progress and decisions

 

The Results

Operational Efficiency:

The transformation of daily workflows has been remarkable. Project teams now complete tasks in a fraction of the time previously required, with automated processes replacing manual data entry and calculations.

As Josh, a project engineer, notes: "Pegasus saves me countless hours of manual work."

• Automated pay estimates: Reduced manual  processing time from hours to minutes
• Reduced manual workload: Eliminated redundant data entry and paperwork
• Time redirection: More focus on activities such as site visits and strategic planning

Enhanced Transparency:

Pegasus has revolutionized how information flows between field operations and management. The platform's real-time visibility has eliminated the traditional disconnect between site activities and office oversight, creating a more cohesive operation.

Improved visibility of field operations: Real-time insights into project progress
• Alignment of field and office: Reduced communication gaps and misunderstandings
• Real-time project data: Immediate availability of critical data for decision making
• Strengthened data integrity: Single source of truth for all project documentation

External Relations:

The impact on client and agency relationships has been transformative. QCI's ability to quickly resolve disputes and provide accurate documentation has enhanced its reputation for professionalism and reliability.

• Faster dispute resolution: Evidence based discussions supported by detailed records
• Accuracy in quantity tracking: Precise documentation of deliveries and usage
Improved communication with stakeholders: Professional, standardized reporting
• Quick resolution of disagreements: Quick access to supporting documentation

Business Growth:

Pegasus has become a crucial factor in QCI's continued market expansion. As Mark Pace, Director of Business Development, explains: "Our ability to demonstrate such robust project management capabilities has become a significant advantage in winning new business."

Competitive advantage in bidding processes: Demonstrated technological capability
Tangible proof of quality control: Comprehensive documentation of project oversight
• Increased client confidence: Professional presentation of project capabilities
Higher project win rates: Enhanced reputation for reliability and efficiency

The Takeaway:

The successful implementation of Pegasus at QCI demonstrates the transformative power of digital solutions in construction project management. The platform has not only addressed the company's operational challenges but has become a cornerstone of its competitive advantage and growth strategy.

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Dean Capone
Apr 17, 2026 12:27:47 PM